FAQ – Frequently Asked Questions

Have questions about renting a bike from ?
Here are some answers.

Reviews from the Web


Undiscovered Country Bike Tours, not undiscovered any more! Su…

Undiscovered Country Bike Tours, not undiscovered any more!

Superb! One word says it all. Service is excellent, bikes are high end, tuned and running perfectly and central location in the Bay Area. Reserved my bike on line (web site is outstanding and easy to navigate) and Mike had my bike ready to go when I arrived (Mike was fantastic, friendly and full of information on local rides). He even had the fit set up using information I provided on their web site when I booked the bike. Didn't have to change anything on the bike setup. Lots of options for bikes depending on your riding preference, prices are comparable to other shops I rent from when I'm on the road. (I'm a business traveller who rides road bikes. I try to get out as often as possible when I'm on the road to keep my fitness).

Shop is clean, well set up and you're even welcome to have a shower to freshen up after your ride.

Can't say enough, I will be back next time I'm in San Jose. It's always a pleasure to come across a local business run properly and who care about their customers.

TripAdvisor January 2015

See The Bicycles

Explore }'s collection of great bikes:

rental bikes
Rental Fleet

Rent A Bike

Quickly find just the right bike for you, and reserve it online:

rent a bike
Rent A Bike

Let's Talk

Contact a Team Member by voice or email:


Read the Reviews

See what people across the web are saying about the Experience.

tripadvisor yelp google+

Let's Get Social

Join the conversation about across the web.

Business Hours

is currently {{status}}