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Yelp

I signed up to the Best Buddies 100-mile challenge and my bike was giving me too…

I signed up to the Best Buddies 100-mile challenge and my bike was giving me too many problems and I found out about UDC from Yelp so I decided to check them out. I picked up my bike on a Friday and dropped it off on a Monday and they only charged me $50. It's like renting the Ferrari equivalent for bikes for $50. IT was a Scott made of carbon fiber - excellent condition. I fell in love with Cycling primarily because of the condition of the bike that I rented from UDC. I just wish I could afford to buy it for myself. I rented the same bike from them a few more times and I actually decided to ride their bike to the century ride from Carmel to Hearst Castle.

The bikes are well -maintained, excellent condition but the thing that sets them apart is customer service. The bike is always ready when they say it is. They have been very responsive, always smiling, very patient with me (especially Laura since I dealt with her most of the time). They gave me a lot of tips since it was my first century ride. Everybody has been very helpful. I love everybody here. Actually, I am waiting for a sale coz I really want to buy that bike from them. I dream about that bike every night. I have so many happy memories riding that bike. And shared so many laughs with the staff at UDC. Keep up the great customer service!

Yelp Sept 2013

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