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Ordered online. Delivered to my hotel and collected 2 days later. Set up to my exact measurements, including my choice of pedal (egg beaters), iPhone mount on the handlebars etc.
Bike looked almost brand new, a state of the art Cannondale with disc brakes. Really impressive.
All the way through communication was excellent, emails to say it was delivered, collected etc.
The only downside, they are not open on Sunday, so if your ride is on Sunday you need to pay for 2 days rental.
TripAdvisor May 2017